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Behavior Speaks Louder Than Words (5 CEUs)

This 5-hour course provides participants with tools to understand problem behaviors in residential settings. The course is based on the premise that staff armed with the tools to understand what behavior is communicating can go a long way to improving quality of care, satisfaction of residents, families and staff.

Approved for: Adult Residential Care (36719) | Residential Care for Elderly (36720) | Group Home (37145) | STRTP (36722) | Accepted  by the Board of Registered Nurses

Diversity and Cultural Competence (3 CEUs)

This three‐hour course will provide a basic overview about cultural competence and its importance for people in residential programs. Administrators will examine their own thoughts on ethnicity and diversity issues. The class covers diversity at all levels including, but not limited to, race, religion, gender, ethnic background, and sexual identity. The course will address the issues leading to the passage of CA AB663 (2013).

Approved for: Adult Residential Care (35915) | Residential Care for Elderly (35914) | Group Home (37158) | STRTP (35913) | Accepted by the Board of Registered Nurses

Preparing for the Holidays (2 CEUs)

The holidays are difficult for all of us, but they pose a particular challenge in residential care. Administrators have to navigate increased demands on their time, family dynamics, resident psychosocial needs, staff days off, and their own stress! This course provides tips and tricks to make even the most stressful holidays fun and memorable for everyone.

Approved for: Adult Residential Facility (36148) | Residential Care for Elderly (36149) | Group Home (37154) | STRTP (37362) | Accepted by the Board of Registered Nurses