See below for our list of available online staff training courses. Click each course to buy it for a caregiver or staff member.
Looking for more staff training options? Check out our training manuals on the Products page.
Please note: These courses are NOT approved for Administrator renewal CEUs. Please click here to learn about our administrator training.
Our Training Program covers all topics required by CA H&S Code 1569.625(a) for new staff to work in a Residential Care Facility for the Elderly.
PLUS! Medications: The SMART Approach
PLUS! Medications: The SMART Approach
PLUS! Medications: The SMART Approach
Activities of Daily Living for Staff – 3 Hours ($24)
Activities of daily living (ADLs) are the common, everyday, learned activities that people perform to maintain their health and wellness. A resident in assisted living will probably require some level of assistance with their ADLs. This course provides step-by-step guidelines as well as tips and tricks for helping residents get through their daily care routines.
Autism Spectrum Disorder for Staff – 1 Hour ($8)
Autism Spectrum Disorder is a developmental disorder that is diagnosed in early childhood and is thought of as a spectrum disorder and can have a wide range of symptoms and severity. This course provides an outline of autism spectrum disorder, how it may present itself, possible comorbid conditions, risk factors for ASD, and how this disorder affects individuals throughout a person’s life cycle.
Behavior Issues for Staff – 1 Hour ($8)
By approaching behavior as communication, we are able to listen to what a resident may be trying to tell us, discover the reasons behind their behavior, and take steps to meet the needs or concerns behind it. This course also teaches the user how to use a Functional Behavior Assessment and a Positive Behavior Approach. These concepts can be applied to address problem behaviors in residential care.
This course explains the basics of bipolar disorder including symptoms, diagnosis, and treatment. It also discusses how the disorder affects lives and some disputed aspects of the disease.
This two‐hour course provides an overview for facility staff of the most common health issues they are likely to encounter in long-term care, including dehydration, UTIs, constipation, incontinence, dysphagia and aspiration, pneumonia, chronic pain, medication use, and issues of the skin, teeth, eyes, cardiovascular system, and the bones and muscular systems.
In this course you’ll find basic information about some of the most common illnesses found in residential care. The information found here is intended for general knowledge as well as a guide for training staff in the event of a specific infectious diseases.
Good communication can improve the way that you operate through life, smoothing your way in your relationships with others. Effective communication can be particularly challenging in residential care. This course highlights everyday communication skills, cross-cultural communication, and common challenges in communication in residential care.
There is evidence that music can spark compelling outcomes even in the very late stages of Alzheimer’s and other dementias. Music can shift mood, manage agitation, stimulate positive social interactions, help cognitive function and motor movements. No wonder then, that the subject of the effects of music on dementia care has become so popular.
Dementia-Related Behaviors for Staff – 3 Hours ($24)
This course instructs the user on how to use a Functional Behavior Assessment and a Positive Behavior Approach to address some of the problem behaviors that result from changes in the brain related to dementia. By approaching all behavior as communication, we are able to listen to what a resident may be trying to tell us, discover the reasons behind their behavior, and take steps to meet the needs or concerns behind it.
Dementia-Related Communication Issues for Staff – 1 Hour ($8)
All residents need the chance to express their thoughts and feelings. It is important to remember that because of the dementia, they also need additional time in order to express themselves. Caregivers should speak in simple, direct language. The use of gestures, pictures, verbal cues and written words are also a big help in communicating with residents.
As dementia progresses, the person’s ability to communicate will be increasingly impaired. It is important for caregivers to recognize their residents’ varying abilities to communicate and to find ways to help residents compensate.
Caring for a person with dementia can be a complex, trying, and, at times, heartbreaking task. The care needs of a person suffering from dementia become greater and more intimate as they are slowly robbed of their faculties. This course gives dementia caregiver tools to navigate day-to-day care needs, monitor for common health concerns, and keep them engaged, independent and safe, while preserving their dignity and individuality.
Dementia: Causes, Symptoms and Types for Staff – 2 Hours ($16)
The term “dementia” refers to a pattern of features and traits; it is not a disease by itself. Rather, it is associated with many different underlying disorders. The term is used to mean an impairment or loss of mental powers. It consists of two Latin words, which translate to “away” and “mind.”
This course helps the administrator understand how dementia affects the daily activities of a resident. It provides tips and techniques to assist residents with dementia while allowing them to maintain their dignity.
The term ‘Developmental disability’ is an umbrella term for any condition that disrupts normal development and function during childhood, with the effects often persisting through adulthood. Delays can be caused a wide variety of conditions affecting the brain. This course covers some of the more common types of developmental disorders, along with care techniques, particular needs that come with aging, and the basic provisions of the Lanterman Act.
Diabetes for Staff – 2 Hours ($16)
Diabetes mellitus (DM) is a chronic disease that results in too much glucose, a form of sugar, in the bloodstream. DM negatively impacts multiple body systems. There are Type I Diabetes, Type II Diabetes, and a newer reference to pre-diabetes or borderline diabetes.
The purpose of this course is to provide an overview of diabetes, its types and causes, clinical criteria for diagnosis, and treatment options, as well as screening and prevention rules to enhance the affected resident’s clinical outcomes and as result, their quality of life.
This four‐hour course will instruct facility staff in how to analyze the emergency needs of the facility and provide guidance for the writing and implementation of a disaster plan. Disasters of all kinds are reviewed, from weather emergencies to terrorist attacks.
House fires are one of the most common and dangerous emergencies in a residential setting. Even the smallest fires can spread quickly. This course prepares residential care staff for the possibility of a house fire, including understanding the basics of fires and how they start, fire prevention, and what to do in case of a fire.
This course discusses the key issues related to a resident’s psychosocial needs, and how to provide for resident well-being. Topics include the 7 Dimensions of Wellness, key occupational and life transitions that affect a resident’s well-being, and concrete steps you can take to help provide for your resident’s psychosocial needs.
The residents and staff in long-term care facilities are at higher risk of infection than the average population. Infections spread in healthcare settings account for as many as 380,000 deaths annually. Infections add to healthcare costs, increase hospitalizations, and lead to diminished quality of life for your residents. For these reasons, infection control must be one of the primary goals of care in your facility.
Infection Control Protocols and The Infection Preventionist for Staff – 2 Hours ($16)
The residents and staff in long-term care facilities are at higher risk of infection than the average population. Infections acquired in healthcare settings account for as many as 380,000 deaths annually. Infections add to healthcare costs, increase hospitalizations, and reduce your residents’ quality of life. For these reasons, infection control must be one of the primary goals of care in your facility. This course reviews the requirements for infection prevention and the role of the Infection Preventionist.
This one-hour class addresses issues for lesbian, gay, bisexual and transgender individuals living in licensed residential care facilities, including regulations regarding training and rights, defining key terms, LGBT rights history, common situations for LGBT individuals in residential care, and preparing your facility to welcome LGBT residents.
Managing aggressive behaviors can be a challenging task, but there are several strategies that can be effective in reducing or eliminating aggressive behaviors. These strategies begin with identifying the cause of the behavior and involve teaching coping skills, providing structure and routine, and using professional help if needed.
This online course provides 4 hours of medication training based on the core of knowledge outlined in the new law. This course must be passed with 90% or better. It does not include the Shadowing requirement as set forth in AB 2609.
Obsessive-Compulsive and Related Disorders for Staff – 3 Hours ($24)
This three-hour online course explains obsessive-compulsive and related disorders using research findings, details from the American Psychiatric Association’s Diagnostic and Statistical Manual of Mental Disorders, film clips and case scenarios. After a brief explanation of applicable psychological concepts, this course covers symptoms, possible causes, functional impairments and treatment options for obsessive-compulsive disorder, body dysmorphic disorder and hoarding disorder, and obsessive-compulsive personality disorder.
Osteoporosis Osteoporosis is a condition in which bones become thin, brittle, and weak. Fragile bones fracture (break) easily, especially those in the hip, spine, and wrist. Injuries due to osteoporosis are among the most common and dangerous that can happen to an older adult. Given the number of residents affected by osteoporosis, facility administrators and staff should be aware of how best to help those with this disease, and how to help others avoid it.
Parkinson’s disease is a progressive neurodegenerative disease that affects motor function, mental function, mood, and autonomic function. This course is divided into three parts: pathology, symptoms, and care practices. Parkinson’s will eventually become a disabling disease, but this course will help the administrator understand and care and treatment can help the resident slow its progress, maintain their independence for as long as possible, and protect their dignity.
Changes caused by aging can be found in all of the body’s cells, tissues, and organs. Because the systems of the body, all work together, these age-related changes affect one another. Though not everyone ages in the same way, this course will review these changes system by system.
It is key that residential facilities are equipped and ready to respond to disasters that endanger the lives of residents and staff, and damage property. While not all disasters may be anticipated, studies demonstrate that preparation, knowing how to respond when a disaster strikes, and remaining calm and flexible can save lives and reduce physical damage.
Psychosocial Needs of Elders for Staff – 2 Hours (RCFE Only) ($16)
A person’s psychosocial needs are just as important as their physical needs. A resident in a long-term care facility has the same need to feel worthwhile, loved, and secure in their relationships as anyone else. Though for some it may be more difficult, having these needs met can contribute to their overall health and quality of life.
This course discusses the effects of aging on psychosocial well-being, identifies seven dimensions of wellness, and describes practical ways to support the psychosocial needs of residents. Though health and functional capacity decline with age, quality of life does not have to.
This course explains laws and regulations pertaining to mandated reporters. This course discusses who is a mandated reporter, what constitutes abuse and the consequences of not reporting. It also highlights some tips for spotting signs of abuse.
Title 22 describes 22 personal rights that protect the residents of ARFs. Protecting resident’s rights is your responsibility in order to help them remain as independent as possible and maintain their dignity. These rights are in place to protect residents from intentional or unintentional harm or abuse, and to ensure that each person’s needs are heard.
In our work, we are guided by 45 personal rights for residents living in privately owned RCFEs which are the key to providing quality care to residents. Ensuring resident’s rights is a way to provide service that helps people to remain as independent as possible and maintains client dignity.
Restricted and Prohibited Conditions Regulations from the California State Department of Social Services, Community Care Licensing Division restrict the type of care a person may receive in a licensed residential facility. This course outlines specifically which conditions are restricted (allowed under certain circumstances) and which ones are prohibited entirely.
Restricted and Prohibited Conditions Regulations from the California State Department of Social Services, Community Care Licensing Division restrict the type of care a person may receive in a licensed residential facility. This course outlines specifically which conditions are restricted (allowed under certain circumstances) and which ones are prohibited entirely.
Sexual Harassment – Non-Supervisory 1 Hour ($8)
This training is designed to provide you with an understanding of sexual harassment and equip you with the knowledge and tools necessary to prevent and respond to sexual harassment incidents in the workplace. Understanding the impact of sexual harassment on you and your fellow coworkers and taking measures to create a safe and respectful workplace environment for all is important as a long-term caregiver. This training will provide you with an overview of sexual harassment, including its definition, types, legal aspects, and prevention strategies.
This training satisfies the 1-hour training regulations put forth in SB 1343 for non-supervisory employees.
Sexual Harassment – Supervisory 2 Hours ($16)
As a supervisor in a caregiving environment, you play a critical role in ensuring the safety and well-being of both you and your staff. This training is designed to provide you with the necessary knowledge and tools to prevent and address sexual harassment incidents in the workplace. It is important that you understand the impact of sexual harassment on your staff, as well as the legal consequences and liabilities that may arise from such behavior. This training will provide you with a comprehensive overview of sexual harassment, including its definition, types, legal aspects, and prevention strategies. Additionally, we will cover your responsibilities as a supervisor in creating a respectful workplace environment, responding appropriately to sexual harassment complaints, and conducting thorough and fair investigations.
This training satisfies the 2-hour training regulations put forth in SB 1343 for supervisory employees.
Thyroid Disorders The thyroid is a small gland located in the neck that produces hormones to regulate metabolism. A thyroid disorder can negatively affect a person’s quality of life. This course explains what a thyroid disorder is, its impact on health, and how best to help residents with a thyroid disorder.
One of the potential problems a person faces as they age is the decline of their urinary system. Chances are that a significant number of residents in your care will experience some type of issue with their bladder, kidneys, or other part of their urinary tract.