Welcome to our comprehensive livestream tech support resource page!

Whether you’re a seasoned tech enthusiast or a novice user, we understand that navigating the complex world of livestream can be overwhelming at times. That’s why we’ve created this page to provide you with the tools and resources you need to troubleshoot and resolve any technical issues you may encounter. Technical Assistance for Livestream

Zoom Basics

Technical Assistance for Livestream

New to Zoom? Check This Out!

Joining a Meeting

You will have received a link to join and the meeting ID for any course via email, included in your confirmation email. You can use this link to join the meeting using the Zoom App or Zoom within a browser.

More often than not, it’s as simple as clicking the link or copying and pasting.

Before joining a Zoom meeting on a computer or mobile device, you can download Zoom from the Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link.

You can also join a test meeting to familiarize yourself with using Zoom, or join a meeting without an account.

You can read about more specific scenarios by clicking this link.

Using Zoom

Navigating a Zoom meeting can be a daunting task for first-time users, but understanding the platform’s navigation tools can make a significant difference in how you experience a virtual meeting or event. With Zoom’s intuitive interface, you can easily navigate the platform’s different features, including screen sharing, virtual backgrounds, and breakout rooms.

Knowing how to use these tools can help you participate more effectively in a meeting, engage with others, and improve your overall Zoom experience.

Troubleshooting Basics

Technical Assistance for Livestream

Audio Troubleshooting

Not being able to hear what the instructor is saying during class can cause a serious problem as it can affect both your attendance and comprehension of the material being taught. In addition, it can be extremely frustrating when you try to express your ideas, but no one can hear you.

Here is a list of helpful articles based on the issue you may be having:

Video Troubleshooting

We strongly encourage using video during class as it can significantly improve your learning experience. However, it can be quite frustrating when you encounter technical problems while using it. To help you out, we’ve provided some general resources below.

As a reminder, even though it is not required for students to appear on camera, all students MUST be able to see the instructor and presentation.